In today's competitive market, simply offering great products or services isn't enough. To truly thrive, businesses need to connect with their customers on a deeper level. It's about building trust and understanding their needs. This involves communicating actively, exhibiting empathy, and creating experiences that move customers. By stepping above

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But whichever it is actually, Except if we give thought to how we're connecting at each individual place and adjust to make sure that we have been aligning with The shoppers’ viewpoint, read more we hazard losing that moment of reference to customers. For Shoji Ueki, head of marketing and analytics at place, customer knowledge is integral for c